The National Academies of Emergency Dispatch has announced it has formally awarded re-accreditation as an Emergency Medical Dispatch Center of Excellence to REMSA. View additional information here.
Communications Center
REMSA's Communication Center is staffed by highly trained Emergency Medical Dispatchers with paramedic or EMT-Intermediate medical training who utilize state of the art technology to efficiently and quickly answer 911 calls and dispatch the appropriate ground or helicopter ambulance. This allows REMSA to respond to the changing needs of the community at any given time.
People who call 9-1-1 for an ambulance are fortunate to have these certified medical dispatchers on the other end of the line… to give instructions to help the patient until REMSA arrives. Our pre-arrival instructions can include doing CPR, delivering a baby or removing an object from the throat of a choking child. REMSA's specially trained paramedics and EMT-Intermediates simultaneously dispatch REMSA's ground paramedic ambulances and Care Flight, while giving lifesaving instructions to the caller.
REMSA's medical dispatchers have hundreds of hours of specialized medical dispatch training and are certified to ensure quality care when you call. The 9-1-1 medical dispatchers coordinate all emergency medical responses to meet the needs of patients in a cost-effective manner. Medical dispatchers also provide critical medical communication between the area hospitals, Care Flight and ground ambulance units throughout northern Nevada and California.
The REMSA Communications Center was awarded the Accredited Center of Excellence from the National Academy of Emergency Medical Dispatch (NAEMD) in 2001 and has undergone three re-accreditations since then. There are not many dispatch centers across the entire world who have achieved this honor and REMSA is the only accredited communications center in Nevada.