Dispatch Center

People who call 9-1-1 for an ambulance are fortunate to have REMSA's certified medical dispatchers on the other end of the line… to give instructions to help the patient until REMSA arrives. Our pre-arrival instructions can include doing CPR, delivering a baby, or removing an object from the throat of a choking child. REMSA's specially trained paramedics and emergency medical technicians simultaneously dispatch REMSA's ground paramedic ambulances and Care Flight, while giving lifesaving instructions to the caller.

REMSA's medical dispatchers have hundreds of hours of specialized medical dispatch training and are certified to ensure quality care when you call. The 9-1-1 medical dispatchers coordinate all emergency medical responses to meet the needs of patients in a cost-effective manner. Medical dispatchers also provide critical pre-arrival medical communication between the hospitals, Care Flight, and ground ambulance units throughout northern Nevada and California.

Medical dispatchers use REMSA's state-of-the-art radio systems and a computerized system status management program to constantly dispatch and relocate ground paramedic ambulance units. This allows REMSA to respond to the changing needs of the community at any given time.

450 Edison Way Reno, Nevada 89502 (775)858-5700 Fax (775)858-5720