Lifeline

Air Date: 10/6/2003

QuickTime plug-in required

Nearly one third of all people over the age of 65 fall each year. That figure increases to 50% by age 80. Life is unpredictable. An unexpected fall or medical emergency could threaten a senior or disabled person’s future health if help is delayed. With Lifeline, help is assured.

Facts

• For 30 years, Lifeline, has been America’s number one personal emergency response services company.
• Lifeline has helped over five million seniors remain safely in their homes.
• Lifeline Response Center operates 24 hours a day, 365 days a year.
• The senior or individual member now has access to help 24 hours a day, 7 days a week, by simply pressing their personal alarm help button to connect to a professional operator who will carefully and quickly assess the situation and link the caller to appropriate help.
• Lifeline personal help buttons are 100% waterproof.
• Available through 2,500 + community hospitals, social services and aging organizations across the US.
• Lifeline’s service benefits those who are seniors, quadriplegic, severely arthritic, or living with physical challenges.

Lifeline Assists Seniors and Disabled Individuals With…

• Medical emergencies
• Answering the telephone without having to rush to grab a handset and risk falling
• Maintaining peace of mind knowing that help is just a press-of-a button away
• Answering incoming phone calls and talking with callers using the built-in speakerphone

Step-by-Step - How Lifeline Works

1. If you need help, push your Personal Help Button (worn around the neck or wrist).
2. Your Home Unit or communicator is activated and automatically dials the Lifeline Response Center.
3. Trained professionals who have instant access to your complete profile and critical information will contact you immediately to see what help you need.
4. Even if you can’t answer, Lifeline sends help at once. Whether it is a neighbor, family member or REMSA Paramedics, Lifeline will send the help you need right away.

What equipment is needed for Lifeline?

There are just 2 pieces of equipment: your Personal Help Button worn as a pendant or on a wristband, and the Lifeline Communicator, or home unit.

How much does Lifeline cost?

There are no long term contracts, need for equipment purchases, or hidden costs with Lifeline. The service fee is made up of two parts:

1. Installation Fee - For a comprehensive hook-up and walkthrough fees range from $50 to $100 typically, depending on the local provider.
2. Monthly monitoring - Depending on the home unit selected and related package, fees range from $30 to $50.

To Subscribe to the Lifeline System

• Call Washoe Lifeline direct 775-982-5410
• The Lifeline PRA will make arrangements with a technician at Washoe Lifeline to come to the senior or individual’s home and install it.

Training of Lifeline Home Service Technicians/Installation

Lifeline technicians are trained by Lifeline to provide the highest level of in-home service. During the appointment they will explain the service, completely answer all questions, collect remaining healthcare information and carefully install and test the service. Installation usually lasts about an hour.

Additional Resources

450 Edison Way Reno, Nevada 89502 (775)858-5700 Fax (775)858-5720