Frequently Asked Questions

Why didn’t your crew explain to my family or me what they were doing?

Communicating with both the patient and their family members is very important to us. Unfortunately, the job of communicating with the patient’s family can often be overlooked. When caring for unstable patients, our crews frequently focus all their attention on the care of the patient. If our crew failed to keep you informed, please understand that this was to ensure that the patient received the best care and attention possible.

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450 Edison Way Reno, Nevada 89502 (775)858-5700 Fax (775)858-5720